Returns & Exchanges

Because all of our items are made to order, personalized, or custom-made, we do not accept returns or exchanges. All sales are final.

Please review all product details, sizing information, colors, personalization, and order details carefully before placing your order.

Cancellations

We begin processing orders as quickly as possible. Because our products are made to order, we do not accept order cancellations once an order has been placed.

If you notice an error in your order details, please contact us as soon as possible. While we cannot guarantee that changes can be made once production has started, we will do our best to help whenever possible.

Wrong or Defective Items

If you received an incorrect or defective item, please contact us within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos showing the problem. We’ll review the information and work with you to resolve the issue as quickly as possible.

Issues involving an incorrect or defective item are handled separately from our return policy and do not constitute acceptance of general returns or exchanges.

Sizing

Please review the sizing information provided in the product listing before ordering.

Because each item is made to order, we cannot accept returns or exchanges due to an incorrect size selection.

Colors & Product Variations

Please keep in mind that colors may appear slightly different depending on your screen settings, lighting, and the individual characteristics of the garment or product.

Garment-dyed items may also have natural variations in color and finish. These variations are part of the manufacturing process and are not considered defects.

Personalized & Custom Orders

Please double-check all names, dates, wording, colors, design selections, and other personalization details before submitting your order.

We produce personalized items using the information provided with your order and cannot accept returns or exchanges for customer-submitted spelling errors, incorrect information, or incorrect design selections.

Shipping Issues

Once an order has been shipped, delivery is handled by the shipping carrier.

If your package arrives damaged, contains an incorrect item, or there appears to be an issue with your order itself, please contact us so we can review the situation and help determine the appropriate next step.

Questions?

If you have any questions about an item before ordering, please contact us. We’re happy to help with sizing, colors, personalization, or other product details before your order is placed.